Salesforce Business Analyst
Core
Bridge the gap between business stakeholders and technical development teams to translate business needs into actionable requirements and user stories for Salesforce projects.
Role type
Senior Salesforce Business Analyst
Builds
Salesforce-driven initiatives and technology solutions
Domain
Enterprise Software / CRM
Required skills
Salesforce platform expertise, user story development, business process mapping, UAT coordination, requirements analysis, stakeholder management, Jira
Technologies
Salesforce, Jira
Responsibilities
Develop and document clear, actionable user stories using Jira; Gather, analyze, and translate business needs into functional requirements; Facilitate requirements reviews with Product Owners to validate accuracy; Create and maintain comprehensive user documentation; Map and document business processes to identify workflows; Plan, lead, and execute User Acceptance Testing (UAT) activities; Act as the primary link between business stakeholders and technical development teams.
Seniority
Senior, hands-on IC