Office Manager
Core
Oversee day-to-day operations of a busy healthcare environment, lead a front-of-house team, and ensure seamless patient and clinician experiences.
Role type
Senior Office/Practice Manager (Healthcare Operations)
Builds
Patient-facing service delivery and administrative workflows for a growing healthcare organization
Domain
Healthcare / Medical Administration
Required skills
People leadership, workforce planning, stakeholder management, operational improvement, billing and banking management, compliance monitoring, conflict resolution
Preferred skills
Experience in healthcare operations, team mentoring, process optimization
Technologies
None stated
Responsibilities
Leading and mentoring a clerical and reception team, coordinating rosters and schedules, supporting efficient patient flow, managing escalated patient enquiries and complaints, overseeing billing and banking processes, building relationships with clinicians and stakeholders, monitoring operational performance
Seniority
Senior, hands-on IC with leadership responsibilities