Senior Business Analyst
Core
Lead complex business analysis from discovery to implementation, translating ambiguous needs into clear user stories, process maps, and delivery-ready outcomes for portable long service schemes.
Role type
Senior Business Analyst (Digital Delivery)
Builds
Portable long service schemes, digital systems, and operational capabilities for administering government services.
Domain
Public Sector / Government / Digital Transformation
Required skills
End-to-end business analysis, structured problem-solving, requirements engineering, process modelling, stakeholder facilitation, Agile delivery, data and system dependency analysis, risk assessment, backlog refinement.
Preferred skills
Experience in fast-paced digital environments, ability to navigate competing priorities, strong communication across technical and executive audiences.
Technologies
Agile, hybrid delivery models, process mapping tools, user story frameworks.
Responsibilities
Lead complex business analysis activities from discovery through to implementation; Investigate business problems and identify root causes, requirements, and risks; Translate complex needs into clear user stories, acceptance criteria, and process maps; Facilitate workshops and drive decisions across business, operational, and technical stakeholders; Work closely with Product Owners, developers, and architects to ensure requirements are feasible and testable; Assess options and trade-offs where business needs and technical constraints do not align; Support prioritisation, sequencing, and backlog refinement within Agile or hybrid delivery models.
Seniority
Senior, hands-on IC