Senior Business Analyst (Business Process Design & Transformation)
Core
Lead complex business process transformation initiatives, end-to-end process design, optimization, and stakeholder engagement across enterprise-scale programs with a focus on digital content delivery and user experience.
Role type
Senior Business Analyst (Business Process Design & Transformation)
Builds
Scalable, modern solutions through data-driven insights and industry best practices
Domain
Information Technology / Digital Content Delivery
Required skills
Business process redesign, process mapping, gap analysis, requirements elicitation, stakeholder facilitation, Agile delivery, backlog management, roadmap planning, solution validation, workflow automation identification
Preferred skills
Digital content management systems experience, media-related technologies, Six Sigma, CBAP, Scrum Master, Product Owner certifications
Technologies
Digital content delivery platforms, content management systems, media-related technologies
Responsibilities
Lead end-to-end business analysis activities including planning, elicitation, documentation, and validation of requirements; Conduct current-state assessments and gap analyses to identify inefficiencies; Design and document future-state processes, workflows, and user journeys; Develop detailed process maps, business requirements documentation, and supporting analytical artifacts; Facilitate workshops and stakeholder sessions to gather requirements and drive alignment; Partner with cross-functional teams to deliver solutions; Identify and recommend workflow automation opportunities; Support Agile delivery processes including backlog refinement, sprint planning, and retrospectives; Collaborate with Product Owners on roadmap development and feature definition; Track and communicate project status, risks, and issues to stakeholders.
Seniority
Senior, hands-on IC
