Front Office Supervisor
Core
Supervise front office operations and deliver high-standard customer service for guests at a holiday park.
Role type
Front Office Supervisor
Builds
Guest check-ins/check-outs, reservation management, and accommodation readiness coordination
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Front office experience, reservation system proficiency, cash handling, staff supervision, rostering, performance monitoring
Preferred skills
Hospitality passion, computer skills, organizational skills, detail orientation
Technologies
RMS or comparable Reservation Booking System
Responsibilities
Deliver high-standard customer service, process guest check-ins and check-outs, manage reservations and accounts, coordinate with housekeeping, provide local area information, complete office administration, supervise and train front office staff
Seniority
Individual Contributor