CareerPlan

Head of Member Advice

Melbourne, VictoriaFull-time2026-10-23 → 2026-11-11
HybridNo visa sponsorship

Core

Lead Hostplus' national advice function, shaping how financial advice is delivered to superannuation members to help them achieve dignified retirement.

Role type

Senior leadership (Head of Member Advice)

Builds

Advice operating model across human, digital, and hybrid channels

Domain

Superannuation and financial advice

Deliverable

product features

Required skills

Senior leadership in superannuation/financial advice, scaling personal financial advice services, leading geographically dispersed teams, operational transformation, digital advice solutions, risk management, stakeholder partnership

Preferred skills

Authorised Representative or Relevant Provider credentials

Technologies

Digital advice platforms

Responsibilities

Lead the delivery and evolution of the advice operating model; Implement the Advice Delivery Roadmap; Monitor member needs and regulatory developments; Maintain risk ownership and governance controls; Manage external advice providers; Partner with senior leaders on strategic objectives

Seniority

Senior, strategic leadership