Early Childhood Relationship Manager
Core
Welcome families, manage enrolments and onboarding, and maintain administrative operations for a brand-new early education centre.
Role type
Front-of-house operations and family relations manager
Builds
A welcoming, organized, and safe environment for children aged birth to 5 years
Domain
Early childhood education and care
Deliverable
product features
Required skills
Customer service, administration, interpersonal communication, multitasking, record keeping, account management, debt recovery, waitlist management
Preferred skills
Early childhood education background, child safety training, cultural safety awareness
Technologies
Childcare Subsidy Management Platform
Responsibilities
Welcome children and families, build lasting relationships to support enrolments and retention, conduct centre tours, maintain accurate records and CCS entitlements, oversee account management and debt recovery, administer the waitlist system, keep front-of-house operations smooth
Seniority
Entry-level to Mid-level, hands-on IC