Guest Service Attendant
Core
Create the first impression and lasting memories for guests through genuine hospitality and thoughtful service from arrival to departure.
Role type
Casual Guest Service Agent (Front Office)
Builds
Memorable guest stays and seamless front office operations
Domain
Hospitality / Hotel Front Office
Deliverable
product features
Required skills
Guest check-in and check-out processing, Service recovery, Guest relationship building, Payment processing, Property Management Systems (PMS) usage, Rotating roster availability
Preferred skills
Previous customer service or hospitality experience, Hotel PMS experience, Computer system proficiency