Care Operations Strategist - 6 months internship (end of study)
Hybrid
Core
Build a self-serve Help Center and onboarding content to reduce support volume for healthcare providers using AI voice agents.
Role type
Customer Experience Intern (End of Study)
Builds
Self-serve Help Center, user guides, onboarding videos
Domain
Healthcare / AI Voice Agents
Deliverable
dashboards & analysis
Required skills
Fluent written French, client writing, diagnosis and troubleshooting, organization and prioritization, proactivity
Preferred skills
Customer support experience, interest in healthcare or AI
Technologies
Notion, Intercom, Claude
Responsibilities
Handle incoming support tickets, diagnose issues and escalate, create user guides and onboarding videos, document CX processes
Seniority
Intern (End of Study)
