Receptionist
Core
Front-of-house receptionist and concierge for an aged care facility, serving residents, families, visitors, and staff.
Role type
Receptionist / Concierge
Builds
A welcoming front-of-house experience and operational support for an aged care facility
Domain
Aged care / Healthcare
Deliverable
product features
Required skills
Reception duties, phone call management, resident assistance, kitchen order coordination, SharePoint, Canva, Microsoft Office, general computer systems
Preferred skills
Customer service experience, proactive initiative, strong communication, organizational skills, attention to detail
Responsibilities
Provide a warm and welcoming front-of-house experience; manage general reception duties, phone calls, and enquiries; assist residents with day-to-day questions and ad hoc requests; help residents with basic issues like navigating phones; coordinate lunch and dinner orders with the in-house kitchen; create and update communications using Canva; support the wider team with general administration.
Seniority
Entry-level to Mid-level, hands-on IC