Reception Clerk
Core
First point of contact and administrative support for the Horsham Emergency Department, managing patient admissions, records, and reception activities.
Role type
Reception and Administration Clerk
Builds
Smooth day-to-day operation of the Emergency Department
Domain
Healthcare / Emergency Services
Deliverable
client delivery
Required skills
Customer service, telephone enquiry management, patient flow support, records management, data entry, payment processing, confidentiality, time management
Preferred skills
Healthcare or hospital experience, Business Administration or Medical Terminology qualifications
Responsibilities
Provide administrative and secretarial support to the Emergency Department, deliver reception and customer service to patients and visitors, answer and direct telephone enquiries, support patient flow and access processes, maintain accurate patient records, liaise with internal departments and external service providers
Seniority
Entry-level to Mid-level, hands-on IC