Office Manager
Core
Oversee day-to-day operations of a busy healthcare environment, lead a front-of-house team, and ensure seamless patient and clinician experiences.
Role type
Senior Office Manager / Practice Manager
Builds
Patient-focused healthcare service delivery
Domain
Healthcare
Deliverable
physical/clinical work
Required skills
People leadership, workforce planning, stakeholder management, operational improvement, billing and banking management, compliance management, conflict resolution
Preferred skills
Experience in healthcare administration, team mentoring
Responsibilities
Leading and mentoring a clerical and reception team, Coordinating rosters and workforce requirements, Supporting efficient patient flow, Managing escalated patient enquiries and complaints, Overseeing billing and banking processes, Monitoring operational performance, Maintaining compliance standards