Collections Officer
Core
Managing a portfolio of customer accounts to ensure timely collections, resolve disputes, and minimize aged debt across multiple business units.
Role type
Senior IC collections officer (accounts receivable)
Builds
Cash flow and collection targets for automotive aftermarket brands
Domain
Automotive aftermarket supply chain
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
high-volume collections, accounts receivable, credit management, customer relationship management, dispute resolution, financial process understanding, Excel proficiency, multi-system navigation
Preferred skills
process improvement, stakeholder management, negotiation
Responsibilities
Manage customer account portfolios, conduct high-volume collections, investigate and resolve account queries and disputes, support adherence to credit policies, maintain accurate collection records, identify process improvement opportunities
Seniority
Mid-level, hands-on IC