Customer Service Officer
Core
Front desk reception and administrative support providing a welcoming service and information to visitors and customers.
Role type
Customer Service Officer (Reception & Admin)
Builds
Office operations and customer experience
Domain
Community housing / Social services
Deliverable
dashboards & analysis
Required skills
Microsoft Office, data entry, customer service, knowledge of support services
Preferred skills
Driver's licence, knowledge of social disadvantage issues
Responsibilities
Welcoming visitors, assisting with enquiries, providing information to customers, ensuring accurate data entry, contributing to projects, providing additional support to the wider team