Business Improvement & Project Specialist
Core
Lead business improvement and operational change initiatives to enhance systems, processes, and effectiveness across Administration, Warehouse, and Franchisee functions.
Role type
Business Improvement & Project Specialist (Senior IC)
Builds
Operational improvements, system deployments, and process enhancements for a large retail and franchising business.
Domain
Retail, Logistics, Warehousing, Franchising
Required skills
Business analysis, project delivery, stakeholder engagement, process mapping, change management, requirements gathering, system implementation support, reporting and governance development
Preferred skills
Experience in retail, franchising, logistics, or warehousing; multi-site environment experience
Technologies
None explicitly stated
Responsibilities
Lead business improvement and operational change initiatives; gather, document, and validate business requirements; map current and future state processes; coordinate stakeholders for project delivery; monitor implementation progress, risks, and issues; support system deployments and process enhancements; assist with training and change management; develop reporting and governance processes; provide insights to improve business performance
Seniority
Mid-to-Senior, hands-on IC