Switchboard Operator
Core
Managing incoming, outgoing, and internal telephone calls; activating emergency codes; monitoring and responding to alarms; and providing in-person enquiry and reception services to patients, carers, staff, and the community.
Role type
Switchboard Operator / Receptionist
Builds
Internal communication flow and emergency response protocols
Domain
Healthcare / Hospital Operations
Deliverable
physical/clinical work
Required skills
Verbal communication, written communication, task prioritization, adaptability, computer literacy, shift flexibility
Preferred skills
Ability to learn admissions clerk responsibilities
Responsibilities
Directing calls to appropriate destinations, activating emergency codes, monitoring alarms, providing in-person assistance to patients and visitors
Seniority
Entry-level to Mid-level