Lead Workforce Adviser
Core
Support people from diverse backgrounds to overcome barriers to employment and achieve meaningful work outcomes through tailored caseload management and operational support.
Role type
Lead Workforce Adviser (Employment Services)
Builds
Employment outcomes for job seekers
Domain
Social Services / Employment Services
Deliverable
client delivery
Required skills
caseload management, compliance, case management, employment outcome strategies, stakeholder relationship building, record keeping, target achievement
Preferred skills
experience in Workforce Australia contract, qualifications in Employment or Community Services
Technologies
N/A
Responsibilities
Manage a caseload of diverse customers, provide day-to-day operational support to the team, build relationships with customers, employers, and community stakeholders, support the Area Manager to drive team performance and contract targets
Seniority
Senior, hands-on IC