Team Leader, Client Services
Core
Lead a multidisciplinary team to oversee daily service delivery, ensuring quality, compliance, and positive outcomes for at-risk individuals and families.
Role type
Senior Team Leader, Community Services
Builds
High-quality community support services for at-risk individuals and families
Domain
Social Services / Community Support
Deliverable
client delivery
Required skills
team leadership, performance management, stakeholder relationship management, budget monitoring, regulatory compliance, service development, problem-solving, customer service, communication, negotiation, advocacy, organizational skills, time management, IT and administrative skills
Preferred skills
experience in social services or community sectors
Responsibilities
Lead and support a multidisciplinary team; oversee daily service delivery to ensure quality and compliance; provide supervision and professional development to staff; manage stakeholder relationships and operational risk; monitor budgets and regulatory requirements; contribute to continuous improvement initiatives
Seniority
Senior, hands-on IC with team leadership