Legal Engineer, Product Specialist (in-house)
Core
Leverage legal expertise to help law firms and in-house teams integrate Harvey's agentic AI platform, driving adoption, utilization, and expansion.
Role type
Senior IC legal product specialist (post-sales strategy)
Builds
Customer adoption and long-term expansion of Harvey's AI platform for legal professionals
Domain
Legal technology / Agentic AI / Professional services
Deliverable
product features
Required skills
Legal practice experience (England & Wales), executive engagement, presentation skills, legal process understanding, customer-facing experience
Preferred skills
Sales or business development experience, transactional/in-house focus, managing client matters
Technologies
Harvey AI platform
Responsibilities
Build trusted relationships with law firm partners and in-house counsel; Design and lead onboarding sessions and training workshops; Act as a strategic partner to Customer Success and Account Executives for expansion; Surface adoption obstacles and develop strategies to overcome them; Translate legal needs into feedback for product and engineering teams; Monitor usage trends and re-engage at-risk accounts; Contribute to customer-facing content like training materials and use case guides.
Seniority
Senior, hands-on IC