Front Office Supervisor
Core
Supervise front office operations and guest experience at a 5-star hotel, ensuring efficient daily service and high satisfaction standards.
Role type
Front Office Supervisor
Builds
Front office operations and guest experiences
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Front desk operations, Opera PMS, team supervision, guest relations, cross-department coordination, training delivery
Preferred skills
Common-sense problem solving, ability to work 24/7
Responsibilities
Supervise and develop front office staff, oversee daily front desk operations, greet and assist guests, coordinate with hotel departments, ensure on-job training, drive guest satisfaction.
Seniority
Mid-level, hands-on IC