Cleaning Services Manager
Core
Plan, organize, and control day-to-day commercial and residential cleaning operations across multiple client sites, ensuring service delivery, quality standards, and workplace safety.
Role type
Operations Manager (Cleaning Services)
Builds
Commercial and residential cleaning services for offices, retail, warehouses, and residential properties
Domain
Facility Services / Cleaning Operations
Required skills
rostering, workforce allocation, site inspection, quality control, budgeting, inventory management, supplier coordination, client relationship management, WHS compliance, operational reporting
Preferred skills
tender submissions, contract onboarding, job-management software, continuous improvement initiatives
Technologies
scheduling systems, job-management software, reporting systems
Responsibilities
Plan and coordinate cleaning operations across multiple sites; Prepare and manage staff rosters and allocate personnel; Recruit, train, and supervise cleaning staff; Develop and review cleaning procedures and quality-control processes; Conduct site inspections and quality audits; Manage equipment, consumables, and supplier relationships; Monitor costs and assist with budgeting; Support quotations and contract discussions; Prepare management reports on performance and costs.
Seniority
Mid-Senior, hands-on operational leader