Client & School Transport Coordinator
Core
Coordinate and monitor daily school transport operations to ensure reliable delivery of services across Adelaide.
Role type
operational transport coordinator
Builds
school transport services for students, families, and schools
Domain
education support + transport logistics
Required skills
transport coordination, logistics administration, scheduling, stakeholder engagement, customer service, multi-priority management, administrative skills, data entry, record management, reporting, document preparation, Microsoft Office proficiency, database management
Preferred skills
planning, coordination, organisational skills, problem-solving, initiative, attention to detail, confidentiality
Responsibilities
Coordinate and monitor daily school transport operations; Manage transport schedules, run allocations and service changes; Work closely with drivers to manage service disruptions and resolve operational issues; Support driver onboarding and sourcing replacement coverage; Act as key contact for government, schools, parents/carers; Manage complaints and feedback; Maintain accurate operational records and documentation; Prepare reporting and support billing/invoicing; Contribute to compliance and quality assurance activities; Identify opportunities to improve processes and service delivery.
Seniority
Mid-level, hands-on operational support