Medical Receptionist
Core
First point of contact for patients in an MRI Suite, managing check-in, inquiries, and billing.
Role type
Medical Receptionist
Builds
Patient intake and billing workflows for radiology scans
Domain
Healthcare / Radiology
Deliverable
client delivery
Required skills
Greeting patients, handling phone calls and emails, advising on scan preparation, processing billing (private, Medicare, workers compensation, DVA), managing appointments and patient flow, using multiple screens and systems
Preferred skills
Clear verbal and written communication, strong organizational abilities, relevant reception experience, confidence working across multiple systems
Responsibilities
Greeting patients and assisting with check-in, answering emails and phone calls, advising patients of preparation prior to scans, handling billing procedures, collaborating with clerical and technical staff
Seniority
Entry-level, hands-on IC