Service Advisor
Core
Greet customers, book service jobs, quote work, manage parts stock, and communicate vehicle work status.
Role type
Front-line service advisor
Builds
Customer service and operational workflow for an automotive workshop
Domain
Automotive repair and maintenance
Deliverable
product features
Required skills
Customer greeting, job scheduling, cost estimation, parts ordering, stock management, technical explanation
Preferred skills
Light servicing assistance
Technologies
None stated
Responsibilities
Greet and check in customers, Book in jobs and manage the daily schedule, Quote jobs and cost up invoices, Order parts and manage stock, Communicate clearly with customers about vehicle work, Assist with light servicing work when needed
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