Training Consultant - WalkMe
Core
Build and configure digital adoption content (WalkMe) and develop learning materials to support the implementation of new systems and business processes across the Hyphen suite.
Role type
Digital Adoption & Learning Specialist / Training Consultant
Builds
In-system guidance, learning materials, user guides, and training sessions for new technology and business processes
Domain
Digital transformation / Learning & Development
Required skills
WalkMe configuration, digital adoption platform expertise, learning design, facilitation, process analysis, user journey mapping, documentation, stakeholder engagement
Preferred skills
Hands-on WalkMe content creation, troubleshooting digital adoption tools, translating complex processes into simple guidance
Technologies
WalkMe
Responsibilities
Build and configure digital adoption content; Design and develop learning materials; Facilitate end-user training and workshops; Determine appropriate learning interventions; Develop user guides and facilitator materials; Document solutions and support transition to BAU
Seniority
Mid-level, hands-on IC