Senior Client Services Officer – Coffs Harbour – Accounting Firm
Core
Deliver exceptional client service and administrative support to internal and external stakeholders within an accounting firm.
Role type
Senior Client Services Officer (Administrative/Executive Assistant)
Builds
Client onboarding, documentation management, and administrative workflows for audit, tax, and advisory services.
Domain
Professional Services / Accounting
Deliverable
client delivery
Required skills
Client service, database management, documentation management, scheduling, phone/email communication, compliance task support, multitasking, planning
Preferred skills
Accounting experience, MYOB proficiency
Responsibilities
Set up new clients and update details in databases, provide administrative support to the wider team and Office Manager, manage documentation and records, liaise with clients and internal staff, assist with MyGov/ATO portals, support accountants to ensure work meets quality standards
Seniority
Senior, hands-on IC