Internal Opportunity -Hospitality Relief Team Leader
Core
Lead and support Food & Beverage operations during theatre performances and events to ensure exceptional guest experiences.
Role type
Hospitality Relief Team Leader
Builds
Bar and foyer service for theatre audiences and event attendees
Domain
Entertainment industry, Food & Beverage
Deliverable
product features
Required skills
Team leadership, bar operations, customer service, stock management, compliance with food safety and RSA standards, training and mentoring
Preferred skills
Experience in theatre/entertainment events, problem-solving, flexibility for evening/weekend shifts
Technologies
None
Responsibilities
Lead and motivate F&B attendants during shifts, oversee bar and foyer service, respond to customer enquiries and complaints, allocate tasks and coordinate staff, support team training, monitor stock levels, ensure adherence to safety and RSA policies
Seniority
Mid-level, hands-on IC