Engagement Operations Specialist
Core
Own end-to-end operations for tutor-facing programs, events, and community initiatives to drive tutor engagement and success.
Role type
Senior Engagement Operations Specialist
Builds
Tutor engagement programs, community events, and operational workflows for a global marketplace of 100,000+ tutors.
Domain
Ed-Tech / Marketplace Operations
Required skills
Event planning and execution, Project management (end-to-end ownership), Stakeholder management, Data analysis, Cross-functional collaboration, Written and spoken communication, AI workflow design (via careerplan.io/jobs/e8be16bb-9c27-4f3d-a39f-cd5a363ca5d6-engagement-operations-specialist-at-preply)
Preferred skills
LMS familiarity (Docebo, 360Learning, Thinkific), Professional development experience, Content creation and ops
Technologies
LMS platforms, AI workflow tools
Responsibilities
Plan and execute large-scale events (e.g., annual conferences, webinars), Drive new engagement projects from ideation to delivery, Manage community activities (contests, awards), Coordinate LMS migration and content shifts, Conduct focus groups and data analysis, Establish reporting cadences for program performance