Care Coordinator
Core
First point of contact and care coordinator for clients accessing perinatal mental health services via Gidget House locations or telehealth.
Role type
Care Coordinator (Administrative)
Builds
Client care coordination and administrative support for psychological services
Domain
Healthcare / Mental Health
Deliverable
client delivery
Required skills
Client communication, appointment scheduling, record management, data privacy compliance, triage, system operation
Preferred skills
Practice management system experience (Nookal, CareRight, Cliniko), distributed care model experience, Medicare billing knowledge, healthcare/psychology practice background
Responsibilities
Manage client communications and appointment bookings; maintain accurate client records; escalate complex or urgent client concerns; support clinicians with scheduling and care continuity; adhere to privacy and safety policies.
Seniority
Junior to Mid-level, hands-on IC
