ICT Business Analyst
Core
Provide expert analytical support for the acquisition, analysis, design review, configuration, testing, and implementation of business and ICT solutions, acting as a link between business units and ICT Services.
Role type
Senior ICT Business Analyst
Builds
Business and ICT solutions supporting emergency services operations
Domain
Emergency Services / Public Sector
Required skills
Business analysis methodologies, ICT systems development and implementation, HRIS, asset management, finance, CRM, CMS, BI tools, online/mobile service delivery, matrix project management, stakeholder management
Preferred skills
Government or Emergency Services experience
Technologies
HRIS, Asset Management Systems, Finance Systems, CRM, CMS, BI Tools
Responsibilities
Analyze business and ICT requirements, design and configure solutions, test and implement systems, support multiple complex projects in a matrix structure, adapt business processes to system changes
Seniority
Senior, hands-on IC