Service Lead
Core
Lead and manage the Farmer to Farmer Support Program, providing professional leadership to teams and overseeing operational, administrative, and budgetary aspects to support vulnerable clients in Southeast Queensland.
Role type
Senior Service Leader (Program Management)
Builds
Farmer to Farmer Support Program services for rural and farming communities
Domain
Social Services / Mental Health / Rural Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, operational oversight, budgetary management, stakeholder engagement, recruitment and rostering, record keeping, service delivery strategy
Preferred skills
Mental health field experience, Suicide Intervention training, Psychological First Aid (PFA), Case Management, local farming community connections
Technologies
UC record management systems, Business Information Systems
Responsibilities
Lead and manage all aspects of the Farmer Support program; Provide professional leadership to teams through supervision and performance management; Represent UnitingCare to build relationships with government and community agencies; Monitor service budget and generate internal/external reports; Maintain accurate record keeping; Coordinate recruitment, training, and rostering; Develop service delivery strategies to improve satisfaction
Seniority
Senior, hands-on IC with team management
