Team Leader, Family Wellbeing Services North
Core
Front-line management of a team providing culturally safe wraparound services to vulnerable Aboriginal and Torres Strait Islander families, focusing on child safety, family reunification, and holistic wellbeing support.
Role type
Senior IC community services team leader (front-line management)
Builds
Coordinated support systems for families involving case management, therapeutic support, and interagency collaboration
Domain
Indigenous community health and child protection services
Deliverable
client delivery
Required skills
Team leadership and coaching, case management, interagency partnership building, knowledge of child safety legislation, operational planning, stakeholder influence, resource negotiation
Preferred skills
Experience with narrative assessment tools, coaching app utilization, data-driven quality improvement
Technologies
Coaching App, Session Rating Scale, Outcome Rating Scale
Responsibilities
Track intake waitlists and manage referral pathways; coach staff to achieve consent and program success targets; ensure staff safety assessments and narrative assessments are completed; lead FLDM meetings with family kin; coordinate internal medical, dental, and allied health services; disseminate client feedback and wellbeing measurement data
Seniority
Senior, hands-on IC