Case Manager - Cultural Support
Core
Provide holistic, person-centred case management to Aboriginal and Torres Strait Islander and CALD young people experiencing or at risk of homelessness, focusing on cultural safety, trauma-informed practice, and self-determination.
Role type
Senior IC case manager (youth homelessness)
Builds
Individual case plans, risk management strategies, and pathways to housing, health, and employment services
Domain
Social services / Youth homelessness / Indigenous and CALD support
Deliverable
client delivery
Required skills
Case management, cultural safety, trauma-informed practice, advocacy, risk management, assessment, case planning, documentation, relationship building
Preferred skills
Experience with Aboriginal and Torres Strait Islander communities, experience with CALD communities, youth work, homelessness services, service coordination
Technologies
None stated
Responsibilities
Deliver individualised case management including assessment, planning, reviews, and risk management; Support young people to strengthen connections to culture, Country, kinship, and community; Advocate for access to housing, health, mental health, AOD, legal, education, and employment services; Build partnerships with Aboriginal and multicultural organisations; Support development of independent living skills and resilience; Maintain accurate case records
Seniority
Mid-level, hands-on IC