Head of Operations
Core
Senior operational leader shaping organizational foundations, people systems, quality, compliance, and risk infrastructure for a trauma recovery centre.
Role type
Senior IC Head of Operations (Not-for-Profit/Social Services)
Builds
Operational infrastructure, people systems, quality frameworks, and risk management for a women's trauma recovery service
Domain
Social services / Mental health / Women's services
Required skills
Strategic leadership, People & Culture management, Quality & compliance oversight, WHS & risk management, Financial acumen, Stakeholder engagement, Change management
Preferred skills
Experience in not-for-profit or social services sector, Understanding of domestic/family/sexual violence issues, Feminist and trauma-informed principles
Technologies
None stated
Responsibilities
Provide strategic leadership across corporate and operational functions; Lead People & Culture including workforce planning and employee relations; Oversee quality, accreditation, and organizational compliance; Strengthen WHS and risk frameworks; Work with CEO and Board on financial resilience and sustainability
Seniority
Senior, strategic leadership