Administration Officer | Burwood
Core
Provide high-quality support across patient reception, appointment scheduling, referrals, billing, and records management in a radiology clinic.
Role type
Radiology Administration Officer
Builds
Patient flow and administrative operations for a radiologist-led diagnostic imaging practice
Domain
Healthcare / Radiology
Deliverable
client delivery
Required skills
Patient management systems, billing processing, data entry, record management, appointment scheduling, medical terminology
Preferred skills
Radiology administration experience, healthcare administration experience, customer-facing role experience
Technologies
Patient management systems, booking systems, billing systems
Responsibilities
Welcome patients and visitors, communicate with patients in Mandarin and English, manage appointment bookings and changes, process Medicare and private billing, maintain accurate patient records, support clinical teams for smooth patient flow, handle waitlists and cancellations, escalate complaints and billing matters
Seniority
Individual Contributor, operational support