Business and Oversight Manager
Core
Provide independent oversight and assurance of material service providers to support compliant operational practice and positive member outcomes for a superannuation trustee.
Role type
Senior IC business and oversight manager (trustee/governance)
Builds
Assurance reports, governance insights, and remediation tracking for trustee committees and service providers
Domain
Superannuation / Trustee governance / Regulatory compliance (APRA)
Deliverable
dashboards & analysis
Required skills
Stakeholder management, regulatory knowledge (SPS 515, CPS 230, ORFR, product governance), analytical reporting, issue management, service provider assessment
Preferred skills
Experience in APRA-regulated environments, tertiary qualifications in business/law/finance/risk/governance
Technologies
N/A
Responsibilities
Support development of evidence and reporting for SPS 515 member outcomes assessments; Analyse service provider reporting and assurance results to identify risks; Prepare reports for management and trustee committees; Undertake reviews of material service providers to assess performance and compliance; Monitor incidents and business continuity testing per CPS 230; Review service level reporting and audit findings; Track remediation activities and escalate overdue actions; Support product governance activities against DDO and TMD obligations; Contribute to governance forums with oversight insights.
Seniority
Senior, hands-on IC