Implementation Engineer, Observe
Core
Lead structured implementations for enterprise customers to deploy, configure, and operationalize Observe, a SaaS observability platform built on Snowflake AI Data Cloud.
Role type
Senior IC Implementation Engineer (Post-Sales)
Builds
Scalable, production-ready observability implementations (logs, metrics, traces) for enterprise customers
Domain
SaaS Observability / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Telemetry pipeline design, OpenTelemetry instrumentation, Cloud environment management, Observability platform configuration, Data modeling, Customer technical consulting
Preferred skills
Migration from legacy observability stacks (Splunk, ELK), Kubernetes/containerized workloads, Implementation template creation
Technologies
OpenTelemetry, Splunk, ELK/Elastic, Datadog, New Relic, Dynatrace, Grafana, AWS, GCP, Azure
Responsibilities
Design and configure telemetry ingestion pipelines; Migrate existing observability environments to Observe; Establish implementation plans and success criteria; Identify technical risks and data quality issues; Collaborate with engineering and support teams; Capture implementation patterns and best practices
Seniority
Senior, hands-on IC
