Senior Customer Engagement Manager, JR856
Core
Lead complex tender-based presales engagements and manage end-to-end bid processes for the Government Business Unit.
Role type
Senior presales bid manager
Builds
High-quality, compliant, and competitive RFP/RFI tender submissions for government clients
Domain
IT services outsourcing / Public sector procurement
Deliverable
client delivery
Required skills
IT services presales, bid management, proposal management, project management, stakeholder management, analytical skills, English (Advanced)
Preferred skills
Public procurement procedures, APMP best practices, APMP/PMP certification, AI tools for bid development
Responsibilities
Manage end-to-end bid processes including RFI, RFP, and formal tender responses; lead cross-functional teams; coordinate multiple stakeholders and parallel activities; interpret complex tender requirements; develop proposal documentation
Seniority
Senior, hands-on IC