Operations Strategy Associate
Core
Generalist operations role solving diverse business problems, optimizing payment processes, managing vendors, and leading quality initiatives for a healthcare staffing marketplace.
Role type
Generalist Operations Associate
Builds
Operational processes, vendor integrations, predictive analytics models, and quality task forces
Domain
Healthcare staffing marketplace / Long-Term Care
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
problem-solving, adaptability, resourcefulness, first-principles thinking, persistence, failure analysis
Preferred skills
curiosity, direct customer/vendor engagement, process improvement, team management
Technologies
eCheck systems, AI agents, predictive analytics models
Responsibilities
Redesign payment conversion processes, research and onboard AI vendors, build predictive analytics models, lead quality task forces, manage operations agent teams, handle customer interactions and workflow improvements
Seniority
Individual Contributor, entry-level to generalist
