Sales Support & Administration Officer
Core
Process customer orders, coordinate sales operations, and maintain data accuracy for a poly pipe and fittings manufacturer.
Role type
Sales Support & Administration Officer
Builds
Order fulfillment coordination and sales data integrity
Domain
Manufacturing (plumbing, energy, mining, construction)
Required skills
order processing, data entry, CRM/ERP system usage, Microsoft Excel, customer coordination, report generation, discrepancy resolution
Preferred skills
inventory management software experience, intermediate Excel skills, strong organizational skills
Responsibilities
Process customer orders accurately using ERP and CRM systems, respond to customer enquiries via phone and email, assist sales team with quotations and pricing, maintain accurate customer and product information, liaise with production and warehouse teams, monitor order progress, complete data entry and documentation, generate basic reports
Seniority
Individual Contributor