Client Care Coordinator I Veterinary Receptionist
Core
Front-of-house coordinator managing client intake, scheduling, billing, and records for a growing veterinary hospital.
Role type
Client Care Coordinator / Veterinary Receptionist
Builds
Appointment schedules, client records, billing estimates, and social media campaigns
Domain
Veterinary services / Healthcare administration
Deliverable
product features
Required skills
Appointment scheduling, billing and invoicing, client communication, record keeping, social media management, multi-tasking
Preferred skills
Animal care experience, calm demeanor in fast-paced environments, teamwork
Responsibilities
Coordinate animal medical cases and priorities with the veterinary team, manage appointment books and scheduling software, engage and educate clients on services and wellness programs, manage estimates, invoicing and payment options, maintain standards of care through records and recalls, coordinate social media and campaigns, maintain work health and safety compliance, ensure reception area cleanliness