Branch Manager
Core
Lead a retail bank branch in Newcastle, serving as the first point of contact for customers and driving local business growth.
Role type
Senior retail branch manager
Builds
Retail banking services and local community business relationships
Domain
Retail Banking
Required skills
Leadership, sales leadership, team management, branch operations, risk management, performance management, business development, customer service
Preferred skills
Community connections, hands-on customer engagement
Responsibilities
Oversee day-to-day branch operations and ensure compliance with banking regulations; manage cash flow and maintain accurate records; hire, train, and supervise branch staff; develop and implement strategies to grow the bank's business; address customer complaints and resolve issues; conduct regular performance conversations and provide coaching.
Seniority
Senior, hands-on IC