Field Service Technician- Far West NSW
Core
Maintain and repair electronic gaming machines and venue management systems at customer sites.
Role type
Junior Field Service Technician (gaming hardware)
Builds
Electronic gaming machines and venue management systems
Domain
Gaming industry / Hardware maintenance
Deliverable
physical/clinical work
Required skills
troubleshooting, fault-finding, preventative maintenance, equipment installation, system diagnostics, WHS compliance, time management, mobile device proficiency
Preferred skills
technical field service experience, gaming industry knowledge, electronics/mechanical repair, diagnostic tool familiarity, regulated industry exposure
Technologies
field service management tools, mobile devices
Responsibilities
Perform scheduled tasks, preventative maintenance, break/fix repairs, and system diagnostics on-site; Carry out equipment installation, removal, upgrades, modifications, and game changes; Investigate and resolve sophisticated system faults; Respond to service calls promptly; Accurately collect and report all activities using field service management tools; Ensure real-time data entry and 100% accuracy of service records, tasks, and inventory; Record all part usage and ensure returns are completed as per SLA and compliance standards.
Seniority
Entry-level, hands-on IC
