Product Implementations Consultant
Core
Implement and train customers on Filevine's Legal Operating Intelligence (LOIS) platform, managing the onboarding process and ensuring effective adoption of legal workflow software.
Role type
Product Implementations Consultant
Builds
Customer onboarding, training sessions, and implementation of Filevine's unified legal platform
Domain
Legal Technology / SaaS
Deliverable
product features
Required skills
Product knowledge, customer training, implementation management, data integration, content creation, cross-functional collaboration
Preferred skills
Paralegal experience, Project Management, assertive communication, creative problem solving, adaptability
Technologies
Filevine, LOIS, Zoom
Responsibilities
Maintain comprehensive product knowledge across the Filevine family of products, Train customers to use and customize various aspects of the Filevine family of products, Manage the implementation process across a variety of customer accounts, Learn about and understand how to marry data from other softwares to Filevine effectively, Work with cross-functional teams and partners to identify opportunities for better learning within our customer base, Assist in the creation of portable content regarding those approaches and configurations which mature into best practices
Seniority
Individual Contributor