Professional Services Project Manager
Core
Lead complex customer implementations and strategic learning delivery engagements, overseeing platform integrations and digital learning initiatives.
Role type
Senior Professional Services Project Manager
Builds
Customer platform implementations, integrations, and strategic learning delivery outcomes
Domain
Professional Services / Digital Learning / Enterprise Technology
Required skills
Project management, stakeholder management, risk management, change control, resource allocation, cross-functional coordination, budget management, scope management, timeline management, virtual collaboration
Preferred skills
LMS/LCMS knowledge, Learning and Development (L&D) strategy, organizational change management, business transformation
Technologies
Microsoft Project, Microsoft Teams, PaaS solutions
Responsibilities
Manage multiple customer projects and professional services engagements simultaneously; Define project scope, objectives, deliverables, and success criteria; Develop comprehensive project plans, schedules, and resource allocation strategies; Coordinate cross-functional teams to facilitate project outputs; Oversee customer platform implementations and integrations; Monitor project progress and evaluate results against plans; Manage changes to project scope, schedules, and costs; Identify, assess, and mitigate project risks; Provide regular project updates to stakeholders.
Seniority
Senior, hands-on IC
