Reefsleep Host | Cruise Whitsundays
Core
Deliver exceptional guest service, maintain housekeeping standards, and support food and beverage service for overnight experiences at Reefworld on the Great Barrier Reef.
Role type
hospitality and housekeeping professional
Builds
overnight guest experiences and accommodation presentation
Domain
tourism / hospitality / marine-based
Deliverable
physical/clinical work
Required skills
guest accommodation or rooms division management experience, food and beverage service, housekeeping, attention to detail, interpersonal skills, relationship management, reliability, self-motivation, adaptability, creative problem solving
Preferred skills
hospitality or tourism leadership experience
Technologies
none stated
Responsibilities
deliver exceptional guest service across all overnight experiences, support the delivery of the Reefworld guest journey and daily itinerary, assist with food and beverage service at all guest touchpoints, maintain accommodation presentation and housekeeping standards, collect guest feedback and contribute to Net Promoter Score (NPS) outcomes
Seniority
entry to mid-level individual contributor