Customer Service Representative Equipment Financing (9mth contract)
Core
Process equipment finance applications and manage customer service inquiries for Kubota Australia Finance to support sales incentivization.
Role type
Customer Service Representative (Equipment Financing)
Builds
Finance quotations and loan applications for agricultural, construction, and power machinery
Domain
Equipment financing / Agricultural and construction machinery
Deliverable
client delivery
Required skills
loan application processing, finance quotation preparation, regulatory compliance (AML/CTF, Privacy Act, National Credit Code), customer query triage, risk mitigation, administrative duties
Preferred skills
lending process understanding, Australian/New Zealand legislative knowledge, workflow coordination, problem-solving
Technologies
internal finance systems, email platforms
Responsibilities
process and examine loan applications for accuracy and compliance, prepare finance quotations, manage customer service email inbox, handle customer queries and complaints, report on compliance activities, undertake general administrative duties
Seniority
Individual Contributor, operational level