Staff AI Software Engineer
Core
Design, develop, deploy, and operate AI-driven features for a customer communications platform that integrates voice, SMS, and WhatsApp to help teams work smarter.
Role type
Staff AI Software Engineer
Builds
AI Voice Agents, AI Assist tools, and resilient back-end services integrated with CRM, Helpdesk, and E-Commerce tools.
Domain
Customer communications, AI, Voice/SMS/WhatsApp integration
Deliverable
production ML models | product features | infrastructure
Required skills
NodeJS, TypeScript, AWS, AI feature design, operational excellence, metrics, observability, mentoring
Preferred skills
N/A
Technologies
NodeJS, TypeScript, AWS
Responsibilities
Design and develop AI-driven features, ensure operational excellence and metrics, maintain observability, evangelize best practices, and mentor team and engineering organization.
Seniority
Staff, hands-on IC with mentorship