Enrolments Officer
Core
First point of contact for families guiding them through the enrolment process to drive occupancy across early learning centres.
Role type
Enrolments Officer (Sales/Customer Service)
Builds
Confirmed enrolments and occupancy goals for early learning centres
Domain
Early childhood education
Required skills
Sales experience, customer service, relationship building, objection handling, childcare management systems proficiency, attention to detail
Preferred skills
Knowledge of childcare regulations and enrolment processes
Responsibilities
Managing enrolment enquiries, applications, and waitlists; Guiding families through the enrolment process; Building strong relationships with families; Supporting occupancy goals by converting enquiries into confirmed enrolments; Collaborating with Centre Directors; Keeping accurate records of enrolments and contributing to reporting on occupancy and enquiries
Seniority
Mid-level, individual contributor