General Manager | Nags Head Hotel
Core
Lead the day-to-day operations, commercial performance, and culture of an established Inner West pub, driving growth in functions, events, and community engagement.
Role type
Senior hospitality General Manager
Builds
A high-performing venue with strong local community ties and consistent commercial growth
Domain
Hospitality / Pub & Hotel Management
Required skills
Commercial acumen, team leadership and coaching, operational standards setting, functions and events management, revenue and cost control, rostering and recruitment, compliance management, food and beverage oversight
Preferred skills
Experience developing future leaders, community relationship building, hands-on leadership style, financial performance optimization
Technologies
POS systems, reservation platforms, rostering software
Responsibilities
Lead, coach, and develop the venue management team; drive a positive, accountable workplace culture; set and enforce operational and service standards; take ownership of venue profitability (revenue, labour, COGS); drive functions and events trade; build relationships within the local community; manage rostering, recruitment, and succession planning; ensure compliance with RSA, WHS, and licensing requirements
Seniority
Senior, hands-on IC